Shipping policy
Shipping Policy
Last Updated: 04-09-2026
Thank you for shopping at Aqua Nook . This Shipping Policy outlines the terms and conditions regarding the shipping of orders placed on our website.
1. Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and public holidays). You will receive a confirmation email with your tracking number as soon as your order has been shipped.
2. Shipping Destinations
Currently, we only ship within the United States. We do not offer international shipping at this time. We reserve the right to cancel orders placed with shipping addresses outside of the USA.
3. Shipping Methods & Delivery Time
We offer Standard Shipping for all orders.
Estimated Delivery Time: 7 to 10 business days from the date your order is shipped.
Please note: Business days do not include Saturdays, Sundays, or federal holidays. Delivery times are estimates provided by our carriers and may vary depending on your exact location within the US.
4. Shipping Costs
Shipping costs for your order are calculated based on the weight and dimensions of your items, as well as your delivery location. The exact shipping cost will be displayed at checkout before you finalize your purchase.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s website.
6. Address Accuracy
We are not responsible for orders that are lost, returned, or delayed due to an incorrect or incomplete shipping address provided by the customer. Please double-check your shipping details at checkout. If you realize you made a mistake, please contact us immediately at [Insert Your Email Address] so we can try to correct it before dispatch.
7. Lost, Stolen, or Damaged Packages
While we take every precaution to ensure your package arrives safely, [Your Store Name] is not liable for packages that are lost or stolen after they have been marked as "Delivered" by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item(s) so we can assist you.
8. Carrier Delays
Please note that during peak seasons (such as holidays), extreme weather conditions, or unforeseen carrier disruptions, your shipment may experience delays beyond our standard 7-10 business day window. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding this shipping policy, please reach out to us at:
HyundaiVeloster2015@outlook.com
1514 Filbert St, Curtis Bay, MD 21226, USA